House
Rules

These policies and operating instructions contain the regulations for the use of the accommodation and the regulations for the safe operation of the accommodation's utilities, mechanical equipment, hygiene units and devices. This document is an integral part of the accommodation service contract.

 

Our guests can check in to Casa Joepapa between 13:00 and 16:00 p.m. on the day of arrival and must leave by 11:00 on the day of departure. Other schedules are subject to prior exceptional agreement.

 

Please protect the equipment and furnishings of the apartment, use them as intended. It is forbidden to take the furnishings and equipment of the rooms out of the house.

 

In the event of possible damage, the resulting costs must be reimbursed by the guest upon departure. In the event of a malfunction of any equipment or item of equipment - in order to prevent major damage - the guest is obliged to report this immediately to the guest house operator.

 

To cover any potential damages, a security deposit of EUR 250 is required prior to check-in. This amount will be fully refunded provided the apartment is returned in good condition. In the event of any damage caused by the guest, all or part of the deposit may be retained to cover the cost of repairs or replacement.

 

Our apartment is self-catering, we cannot provide meals. The guests can use all the furnishings and equipment, devices and appliances of the accommodation at their own risk!

 

The following are generally available in the guest house: toilet paper, liquid soap, washing-up liquid, washing-up sponge, kitchen towel, washing-up tablet, coffee machine, hair dryer, iron, bed linen, towel, bathroom hand towel, outlet, dryer; washing machine, dishwasher, microwave oven, refrigerator.

 

The apartment is always handed over to guests in a clean and well-prepared condition. However, please note that cleaning and laundry services are not provided during the stay. Guests are welcome to use the cleaning equipment available in the apartment, including a broom, mop, and washing machine, to maintain the space as needed during their visit.

 

Upon arrival, please check the condition of the apartment's equipment for your own sake and report any defects to the owner immediately. The guests are prohibited from relocating or rearranging the equipment in the guest house or its surroundings, repairing devices, equipment, furnishings or interfering with them in any way.

 

The apartment is equipped with a smart lock system that can be operated via a mobile phone application, allowing keyless access to the property. Both the apartment itself and the residential building, including the stairwell entrance, can be accessed without a physical key. 

 

A set of traditional keys is also provided for use in case the application cannot be used for any reason. In case of loss of the keys given to the guest, the guest is obliged to reimburse the price of the key and the cost of changing the lock. When leaving the accommodation for good, the keys must be handed over to the accommodation provider or left in the apartment.

 

The apartment rental includes the use of a private parking space located in the underground garage. The parking space is situated in the section of the garage directly beneath the block of the apartment. Access to the garage from outside is operated by remote control, and there is direct access from the apartment by the elevator to floor -1. Detailed instructions on how to access both the garage and the apartment will be provided to guests at the time of successful booking.

 

Please do not leave the air conditioning on when no one is on the property (e.g. during a day at the beach). During the guest's absence, the service provider or his agent only enters the guest house area in exceptional cases (for example, for the purpose of damage prevention or other security precautions).

 

Please respect that noise and neighbourly conduct are regulated locally in Manilva and throughout Spain to ensure peaceful coexistence. While specific municipal ordinances vary, local rules generally require that noise levels be kept to a minimum, especially during night-time rest hours (typically from around 21:00/22:00 to early morning) and during periods when neighbours expect quiet.

 

Excessive or persistent noise — such as loud music, shouting, or disruptive activities — that disturbs the peace of others may result in complaints, community action, or enforcement under Spanish horizontal property and local noise protection regulations. We kindly ask all guests to keep overall noise to a minimum and show consideration for the rest and comfort of people living and vacationing nearby.

 

Smoking (including e-cigarettes and IQOS) and open flames are strictly prohibited inside the building. Smoking is allowed on the 2 balconies only. We respectfully ask our smoking guests not to scatter cigarettes outside and throughout the apartment, but to collect them and place them in the trash cans, in order to maintain cleanliness.

 

Upon departure, guests are kindly asked to dispose of their rubbish. We also appreciate it if you take out the trash during your stay whenever you feel it is necessary. The waste disposal area is located directly opposite the main entrance of the urbanization, on the other side of the street, where you will find large, clearly visible rubbish containers.

 

In case of danger or emergency, notify the Urbanisation Management or the Owner at the above telephone numbers; follow the escape route towards the exit according to the posted sign.

 

When leaving the guest house, always turn off the water, electricity, and air conditioning.

 

Contact Information

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Email: casajoepapa(at)gmail.com

Business name: Casa Joepapa

Location: Spain

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